• Initial Consultation Process – to identify research objectives
• Facilitated Participation Programme – to actively engage stakeholders
• VerbatimPlayback™ Research Process – to gain sensitive and unique insights into the experiences of stakeholders
• Customised Presentation and Training Workshop* – using professional actors to present the experiences of stakeholders word for word from research material
• Summary Consultation – to present the research findings along with any feedback taken from workshop sessions

* The most effective and appropriate delivery will vary according to the requirements set out in the brief. The research findings can be delivered by actors as a powerful presentation stimulating debate and challenging thinking in a memorable way.

In addition, the VerbatimPlayback™ research can also be delivered as a live training tool. Participants and actors role-play and workshop issues and challenges arising from the research findings. This training method enables a process of analysis and maps out a programme of solutions.