Every VerbatimPlayback™ project is developed and delivered by a team of professionals with pertinent experience to lead research based culture change and customer experience development programmes.

From the Project Director, HR Specialist and Research Lead to Trainers / Facilitators and professional actors, the VerbatimPlayback™ team brings expertise and experience from different corporate and industry environments to inform sustainable change programmes.

Nick Brice	Sophia George
Ruth Ospalla	Jess Huffman
Sophie Dearlove	Nick Richards
Jen Rowe	Katy Schutte