VerbatimPlayback™ » team development http://www.verbatimplayback.co.uk Your Voice - Our Way Fri, 24 Mar 2017 16:16:13 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 VerbatimPlayback™ Key Part in Team Development http://www.verbatimplayback.co.uk/verbatimplayback-key-part-team-development/?utm_source=rss&utm_medium=rss&utm_campaign=verbatimplayback-key-part-team-development http://www.verbatimplayback.co.uk/verbatimplayback-key-part-team-development/#comments Sat, 26 Nov 2011 14:24:51 +0000 nickbrice http://www.verbatimplayback.co.uk/?p=609 Today’s VerbatimPlayback™ presentation formed a key part of the leadership team development exploring internal and external customer experience challenges in the American Express Community Stadium catering and events operation. The presentation helped the team experience an insight into the day to day challenges facing their staff and team leaders.

We are also revisiting some of the fans we interviewed before the move and worked with them again to find out about their experiences of moving into and coming to matches / events at the new stadium.

 

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